Performance Management Based on Culture: Key to Developing Dynamic Capabilities in the Creative Industry through Technology and Community Participation
DOI:
https://doi.org/10.61100/tacit.v2i2.204Keywords:
Performance Management, Culture, Dynamic Capabilities, Creative Industry, Technology, Community ParticipationAbstract
The creative industry in Indonesia plays a vital role in the economy as a source of income, job creation, and innovation driver. However, this industry also faces significant challenges, including rapid market changes, intense competition, and the need for continuous innovation. This research will review various studies and literature discussing culture-based performance management, dynamic capabilities, technology, and community participation in the context of the creative industry. Our main focus is to identify best practices and challenges faced and provide strategic recommendations for effective implementation. The research method uses a literature review approach with a qualitative method. The data used in this study is obtained from Google Scholar with a publication range between 2009 and 2024. The results show that culture-based performance management, dynamic capabilities, technology, and community participation play an important role in the development of the creative industry in Indonesia. The application of local cultural values in performance management can enhance company identity, employee motivation, and relationships with consumers. Dynamic capabilities enable companies to adapt quickly to market changes, while technology provides tools for efficiency and performance monitoring.
References
Ainscow, M. (2020). Promoting inclusion and equity in education: lessons from international experiences. Nordic Journal of Studies in Educational Policy, 6(1), 7–16. https://doi.org/10.1080/20020317.2020.1729587
Algesheimer, R., Borle, S., Dholakia, U. M., & Singh, S. S. (2009). The Impact of Customer Community Participation on Customer Behaviors: An Empirical Investigation. SSRN Electronic Journal, 29(4), 756–769. https://doi.org/10.2139/ssrn.1512072
Arman, A., Sohaib, O., Begum, V., & Alkharman, A. A. (2024). Impact of Cultural Diversity on Employee Performance. International Journal of Service Science, Management, Engineering, and Technology, 15(1), 1–14. https://doi.org/10.4018/IJSSMET.342614
Awan, S. H., Habib, N., Shoaib Akhtar, C., & Naveed, S. (2020). Effectiveness of Performance Management System for Employee Performance Through Engagement. SAGE Open, 10(4), 1–15. https://doi.org/10.1177/2158244020969383
Brown, T. C., O’Kane, P. M., McCracken, M., & Mazumdar, B. (2017). Performance Management: A Systematic Review of the Literature and an Agenda for Future Research. Academy of Management Proceedings, 2017(1), 11987. https://doi.org/10.5465/AMBPP.2017.11987abstract
Chatterjee, S., Chaudhuri, R., Vrontis, D., & Chaudhuri, S. (2022). The Impact of Dynamic Capability on Business Sustainability of Organizations. FIIB Business Review, 11(4), 455–467. https://doi.org/10.1177/23197145221107432
Diawati, P., Gadzali, S. S., Abd Aziz, M. K. N., Ausat, A. M. A., & Suherlan, S. (2023). The Role of Information Technology in Improving the Efficiency and Productivity of Human Resources in the Workplace. Jurnal Teknologi Dan Sistem Informasi Bisnis, 5(3), 296–302. https://doi.org/https://doi.org/10.47233/jteksis.v5i3.872
Ellström, D., Holtström, J., Berg, E., & Josefsson, C. (2022). Dynamic capabilities for digital transformation. Journal of Strategy and Management, 15(2), 272–286. https://doi.org/10.1108/JSMA-04-2021-0089
Fatimah, S., & Purwanti, Y. (2023). the role of society in the development of the creative economy in the industrial age 4.0. Jurnal Ekonomi, 12(3), 1245–1249.
Fitzsimmons, S. R. (2013). Multicultural Employees: A Framework for Understanding How They Contribute to Organizations. Academy of Management Review, 38(4), 525–549. https://doi.org/10.5465/amr.2011.0234
Gupta, A. K., & Gupta, N. (2019). Innovation and Culture as a Dynamic Capability for Firm Performance: A Study from Emerging Markets. Global Journal of Flexible Systems Management, 20(4), 323–336. https://doi.org/10.1007/s40171-019-00218-5
Kalfas, D., Kalogiannidis, S., Ambas, V., & Chatzitheodoridis, F. (2024). Contribution of the Cultural and Creative Industries to Regional Development and Revitalization: A European Perspective. Urban Science, 8(2), 39. https://doi.org/10.3390/urbansci8020039
Kim, H., Kiura, M., Leach, R., & Cho, H. J. (2023). The Role of Community Engagement and Entrepreneurship in the Sustainability Performance of Social Ventures in South Korea. Contemporary Management Research, 19(2), 81–105. https://doi.org/10.7903/cmr.22107
Ledford, G., & Lawler, I. E. E. (2015). Can technology save performance management? CEO Publication, 24(4), 6–15.
Mohamud, M., & Sarpong, D. (2016). Dynamic capabilities: towards an organizing framework. Journal of Strategy and Management, 9(4), 511–526. https://doi.org/10.1108/JSMA-11-2015-0088
Mubarok, I. H., & Panjaitan, S. (2024). The Effect of Talent Management, Employee Engagement and Organizational Culture on Performance Employees (Case Study at Factory of Sari Takagi Elok Produk Line PR). Jurnal Office: Jurnal Pemikiran Ilmiah Dan Pendidikan Administrasi Perkantoran, 10(1), 19–27.
Prastyaningtyas, E. W., Ausat, A. M. A., Muhamad, L. F., Wanof, M. I., & Suherlan, S. (2023). The Role of Information Technology in Improving Human Resources Career Development. Jurnal Teknologi Dan Sistem Informasi Bisnis, 5(3), 266–275. https://doi.org/https://doi.org/10.47233/jteksis.v5i3.870
Radu, C. (2023). Fostering a Positive Workplace Culture: Impacts on Performance and Agility. In Human Resource Management - An Update (pp. 1–18). IntechOpen. https://doi.org/10.5772/intechopen.1003259
Rijal, S. (2023). The Importance of Community Involvement in Public Management Planning and Decision-Making Processes. Journal of Contemporary Administration and Management (ADMAN), 1(2), 84–92. https://doi.org/10.61100/adman.v1i2.27
Ringov, D. (2017). Dynamic capabilities and firm performance. Long Range Planning, 50(5), 653–664. https://doi.org/10.1016/j.lrp.2017.02.005
Rosmadi, M. L. nara. (2018). Factors in Developing Creative Industry. Budapest International Research and Critics Institute (BIRCI-Journal) : Humanities and Social Sciences, 1(4), 64–69. https://doi.org/10.33258/birci.v1i4.91
Sani, T. F., & Parawita, N. S. (2023). The Influence of Culture on Community Behavior. International Journal of Students Education, 172–176.
Subagja, A. D., Ausat, A. M. A., & Suherlan. (2022). The Role of Social Media Utilization and Innovativeness on SMEs Performance. Jurnal IPTEK-KOM (Jurnal Ilmu Pengetahuan Dan Teknologi Komunikasi), 24(2), 85–102. https://doi.org/https://doi.org/10.17933/iptekkom.24.2.2022.85-102
Sutrisno, S., Kuraesin, A. D., Siminto, S., Irawansyah, I., & Ausat, A. M. A. (2023). The Role of Information Technology in Driving Innovation and Entrepreneurial Business Growth. Jurnal Minfo Polgan, 12(2), 586–597. https://doi.org/https://doi.org/10.33395/jmp.v12i2.12463
Sutrisno, S., Wibowo, B. Y., & Widodo, W. (2024). Competitive social capital in improving the performance of small and medium enterprises (SMEs): Role of knowledge donating and knowledge collecting. Corporate Governance and Organizational Behavior Review, 8(2), 60–72. https://doi.org/10.22495/cgobrv8i2p6
Syah Budi, M. (2023). Indonesian Creative Economy 2025: Creative Industries MSMEs Competitiveness Strategy Towards International Markets Through Soar Analysis. Journal of Indonesian Applied Economics, 11(1), 13–26. https://doi.org/10.21776/ub.jiae.2023.011.01.2
Teece, D., & Leih, S. (2016). Uncertainty, Innovation, and Dynamic Capabilities: An Introduction. California Management Review, 58(4), 5–12. https://doi.org/10.1525/cmr.2016.58.4.5
Uka, A., & Prendi, A. (2021). Motivation as an indicator of performance and productivity from the perspective of employees. Management & Marketing. Challenges for the Knowledge Society, 16(3), 268–285. https://doi.org/10.2478/mmcks-2021-0016
V K Rajan, K., Ukko, J., Rantala, T., & Saunila, M. (2023). The value of novel technologies in context to performance measurement and management: A systematic review and future research directions. Data and Information Management, 8(1), 100054. https://doi.org/10.1016/j.dim.2023.100054
Waheed, M., Iftikhar, S., & Sarwar Azhar. (2021). Integration of Cultural Fit, Strategy Fit and Strategic Fit to Harness the Competitive Advantage: A Dynamic Capabilities Paradigm. International Journal of Innovation, Creativity and Change, 15(5), 282–310.
Wahyoedi, S., Suherlan, S., Rijal, S., Azzaakiyyah, H. K., & Ausat, A. M. A. (2023). Implementation of Information Technology in Human Resource Management. Al-Buhuts, 19(1), 300–318. https://doi.org/https://doi.org/10.30603/ab.v19i1.3407
Wanto, H. S. (2012). The Effect of Organizational Culture and Organizational Learning towards the Competitive Strategy and Company Performance (Case Study of East Java SMEs in Indonesia: Food and Beverage Industry). Information Management and Business Review, 4(9), 467–476. https://doi.org/10.22610/imbr.v4i9.1002
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Technology and Society Perspectives (TACIT)
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.