Evaluation of the Effectiveness of Statistical Management Tools in Improving the Performance of Business Organisations
DOI:
https://doi.org/10.61100/adman.v1i2.56Keywords:
Business Organisation Performance, Effectiveness, Statistical Management ToolsAbstract
In an era of globalisation and intensifying business competition, business organisations must constantly strive to improve their operational effectiveness in order to survive and thrive. One tool that has been used by many organisations in this effort is statistical management. Statistical management is a data-driven approach that enables organisations to make better decisions, identify improvement opportunities, and better manage risks. This literature review aims to present an in-depth understanding of the use of statistical management in the context of business organisations. This research is a literature review that adopts a qualitative method approach, which means it will analyse and interpret data by relying on information and text from various sources. The study results show that evaluating the effectiveness of Statistical Management tools in improving the performance of business organisations is an important step in maintaining competitiveness and long-term success. Statistical Management provides a robust framework for collecting, analysing, and interpreting statistical data, which in turn helps organisations make better decisions, improve product or service quality, and optimise operational processes.
References
M. Niehaus, K. Hansen, M. Mocan, and D. Barmayoun, “Unraveling Successful Company Organizations: A Research Design to Explore Strategies for Thriving Amid Market Turbulence,” Adm Sci, vol. 13, no. 9, p. 204, Sep. 2023, doi: 10.3390/admsci13090204.
X. Zhang, Z. Zhang, H. Zhao, Q. Wang, and J. Zhu, “Extracting the Globally and Locally Adaptive Backbone of Complex Networks,” PLoS One, vol. 9, no. 6, p. e100428, Jun. 2014, doi: 10.1371/journal.pone.0100428.
Q. Li and A. Liu, “Big Data Driven Supply Chain Management,” Procedia CIRP, vol. 81, pp. 1089–1094, 2019, doi: 10.1016/j.procir.2019.03.258.
A. O. Torgaloz, M. F. Acar, and C. Kuzey, “The effects of organizational learning culture and decentralization upon supply chain collaboration: analysis of covid-19 period,” Operations Management Research, vol. 16, no. 1, pp. 511–530, Mar. 2023, doi: 10.1007/s12063-022-00316-1.
A. Halachmi, “Performance measurement is only one way of managing performance,” International Journal of Productivity and Performance Management, vol. 54, no. 7, pp. 502–516, Oct. 2005, doi: 10.1108/17410400510622197.
V. Bewick, L. Cheek, and J. Ball, “Statistics review 7: Correlation and regression,” Crit Care, vol. 7, no. 6, p. 451, 2003, doi: 10.1186/cc2401.
E. Dane and M. G. Pratt, “Exploring Intuition and Its Role in Managerial Decision Making,” The Academy of Management Review, vol. 32, no. 1, pp. 33–54, 2007.
Oncioiu et al., “The Impact of Big Data Analytics on Company Performance in Supply Chain Management,” Sustainability, vol. 11, no. 18, p. 4864, Sep. 2019, doi: 10.3390/su11184864.
J. W. Dean and M. P. Sharfman, “Does Decision Process Matter? A Study of Strategic Decision-Making Effectiveness,” Academy of Management Journal, vol. 39, no. 2, pp. 368–392, Apr. 1996, doi: 10.2307/256784.
A. A. R. A.-S. Omar, “Efficiency and Effectiveness in Management,” J Surv Fish Sci, vol. 10, no. 3S, pp. 3382–3392, 2023.
S. B. Dransfield, N. Fisher, and N. J. Vogel, “Using statistics and statistical thinking to improve organizational performance,” International Statistical Review, vol. 67, no. 2, pp. 99–150, 1999.
S. Handoyo, H. Suharman, E. K. Ghani, and S. Soedarsono, “A business strategy, operational efficiency, ownership structure, and manufacturing performance: The moderating role of market uncertainty and competition intensity and its implication on open innovation,” Journal of Open Innovation: Technology, Market, and Complexity, vol. 9, no. 2, p. 100039, Jun. 2023, doi: 10.1016/j.joitmc.2023.100039.
Sutrisno, A. M. A. Ausat, B. Permana, and M. A. K. Harahap, “Do Information Technology and Human Resources Create Business Performance: A Review,” International Journal of Professional Business Review, vol. 8, no. 8, p. e02206, Aug. 2023, doi: 10.26668/businessreview/2023.v8i8.2206.
L. F. Muhamad, R. Bakti, M. T. Febriyantoro, Kraugusteeliana, and A. M. A. Ausat, “Do Innovative Work Behavior and Organizational Commitment Create Business Performance: A Literature Review,” Community Development Journal: Jurnal Pengabdian Masyarakat, vol. 4, no. 1, pp. 713–717, 2023, doi: 10.31004/cdj.v4i1.12479.
A. M. A. Ausat, A. Widayani, I. Rachmawati, N. Latifah, and S. Suherlan, “The Effect of Intellectual Capital and Innovative Work Behavior on Business Performance,” Journal of Economics, Business, & Accountancy Ventura, vol. 24, no. 3, pp. 363–378, Mar. 2022, doi: 10.14414/jebav.v24i3.2809.
A. M. A. Ausat and T. Peirisal, “Determinants of E-commerce Adoption on Business Performance : A Study of MSMEs in Malang City , Indonesia,” Journal On Optimizations Of Systems At Industries, vol. 20, no. 2, pp. 104–114, 2021, doi: 10.25077/josi.v20.n2.p104-114.2021.
A. M. A. Ausat, “The Application of Technology in the Age of Covid-19 and Its Effects on Performance,” Apollo: Journal of Tourism and Business, vol. 1, no. 1, pp. 14–22, Jan. 2023, doi: 10.58905/apollo.v1i1.8.
S. Elo, M. Kääriäinen, O. Kanste, T. Pölkki, K. Utriainen, and H. Kyngäs, “Qualitative Content Analysis,” Sage Open, vol. 4, no. 1, pp. 1–10, Jan. 2014, doi: 10.1177/2158244014522633.
M. S. Rahman, “The Advantages and Disadvantages of Using Qualitative and Quantitative Approaches and Methods in Language ‘Testing and Assessment’ Research: A Literature Review,” Journal of Education and Learning, vol. 6, no. 1, pp. 102–112, Nov. 2016, doi: 10.5539/jel.v6n1p102.
C. Bradshaw, S. Atkinson, and O. Doody, “Employing a Qualitative Description Approach in Health Care Research,” Glob Qual Nurs Res, vol. 4, pp. 1–8, Jan. 2017, doi: 10.1177/2333393617742282.
F. Sudirjo, K. Diantoro, J. A. Al-Gasawneh, H. K. Azzaakiyyah, and A. M. A. Ausat, “Application of ChatGPT in Improving Customer Sentiment Analysis for Businesses,” Jurnal Teknologi Dan Sistem Informasi Bisnis, vol. 5, no. 3, pp. 283–288, 2023, doi: https://doi.org/10.47233/jteksis.v5i3.871.
M. A. K. Harahap, S. Suherlan, S. Rijal, and A. M. A. Ausat, “Defining the Business Philosophy Foundation for Sustainable Business Education,” Journal on Education, vol. 5, no. 4, pp. 15776–15783, 2023, doi: 10.31004/joe.v5i4.2690.
Á. Szukits, “The illusion of data-driven decision making – The mediating effect of digital orientation and controllers’ added value in explaining organizational implications of advanced analytics,” Journal of Management Control, vol. 33, no. 3, pp. 403–446, Sep. 2022, doi: 10.1007/s00187-022-00343-w.
A. J. Onwuegbuzie, W. B. Dickinson, N. L. Leech, and A. G. Zoran, “A Qualitative Framework for Collecting and Analyzing Data in Focus Group Research,” Int J Qual Methods, vol. 8, no. 3, pp. 1–21, Sep. 2009, doi: 10.1177/160940690900800301.
X. Parra, X. Tort-Martorell, F. Alvarez-Gomez, and C. Ruiz-Viñals, “Chronological Evolution of the Information-Driven Decision-Making Process (1950–2020),” Journal of the Knowledge Economy, no. 3, pp. 1–32, Mar. 2022, doi: 10.1007/s13132-022-00917-y.
J. Hillmann and E. Guenther, “Organizational Resilience: A Valuable Construct for Management Research?,” International Journal of Management Reviews, vol. 23, no. 1, pp. 7–44, Jan. 2021, doi: 10.1111/ijmr.12239.
P. Mikalef, M. Boura, G. Lekakos, and J. Krogstie, “Big data analytics and firm performance: Findings from a mixed-method approach,” J Bus Res, vol. 98, pp. 261–276, May 2019, doi: 10.1016/j.jbusres.2019.01.044.
O. Adeola, “The Impact of Macroeconomic Conditions on Sales Performance in Nigeria,” The Journal of Developing Areas, vol. 50, no. 6, pp. 31–41, 2016.
S. M. S. Kabir, “METHODS OF DATA COLLECTION,” in Basic Guidelines for Research: An Introductory Approach for All Disciplines, 9th ed., vol. 1, Bangladesh: Book Zone Publication, Chittagong-4203, 2016, pp. 201–275.
I. Farida and D. Setiawan, “Business Strategies and Competitive Advantage: The Role of Performance and Innovation,” Journal of Open Innovation: Technology, Market, and Complexity, vol. 8, no. 3, pp. 1–16, Sep. 2022, doi: 10.3390/joitmc8030163.
N. F. Naini, Sugeng Santoso, T. S. Andriani, U. G. Claudia, and Nurfadillah, “The Effect of Product Quality, Service Quality, Customer Satisfaction on Customer Loyalty,” Journal of Consumer Sciences, vol. 7, no. 1, pp. 34–50, Feb. 2022, doi: 10.29244/jcs.7.1.34-50.
Y. Zhang and G. Koru, “Understanding and detecting defects in healthcare administration data: Toward higher data quality to better support healthcare operations and decisions,” Journal of the American Medical Informatics Association, vol. 27, no. 3, pp. 386–395, Mar. 2020, doi: 10.1093/jamia/ocz201.
B. J. Ali et al., “Hotel Service Quality: The Impact of Service Quality on Customer Satisfaction in Hospitality,” International Journal of Engineering, Business and Management, vol. 5, no. 3, pp. 14–28, 2021, doi: 10.22161/ijebm.5.3.2.
T. Chen, P. Samaranayake, X. Cen, M. Qi, and Y.-C. Lan, “The Impact of Online Reviews on Consumers’ Purchasing Decisions: Evidence From an Eye-Tracking Study,” Front Psychol, vol. 13, pp. 1–13, Jun. 2022, doi: 10.3389/fpsyg.2022.865702.
M. Holmlund et al., “Customer experience management in the age of big data analytics: A strategic framework,” J Bus Res, vol. 116, pp. 356–365, Aug. 2020, doi: 10.1016/j.jbusres.2020.01.022.
O. Surucu, S. A. Gadsden, and J. Yawney, “Condition Monitoring using Machine Learning: A Review of Theory, Applications, and Recent Advances,” Expert Syst Appl, vol. 221, p. 119738, Jul. 2023, doi: 10.1016/j.eswa.2023.119738.
F. Hermundsdottir and A. Aspelund, “Sustainability innovations and firm competitiveness: A review,” J Clean Prod, vol. 280, p. 124715, Jan. 2021, doi: 10.1016/j.jclepro.2020.124715.
Y. K. Dwivedi et al., “‘So what if ChatGPT wrote it?’ Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy,” Int J Inf Manage, vol. 71, p. 102642, Aug. 2023, doi: 10.1016/j.ijinfomgt.2023.102642.
W. Wahyuni, R. Ramli, and W. Mawardi, “Optimizing Employee Performance in Tapalang Health Center, Tapalang District, Mamuju Regency: The Interplay of Work Environment, Discipline, and Motivation,” Management Studies and Entrepreneurship Journal (MSEJ), vol. 4, no. 5, pp. 6786–6795, 2023.
Wahyun, “Pengaruh Etika Kerja Islami Terhadap Komitmen Organisasi Pada Bank Syariah Mandiri Kota Mamuju,” SEIKO : Journal of Management & Business, vol. 6, no. 1, pp. 346–354, 2023.
M. Aqil, H. K. Tjahjono, Muafi, and W. Prajogo, “The Impact of Psychological Contract Breach on Counterproductive Work Behavior Mediated by Organizational Trust and Work Engagement in State Civil Apparatus,” Quality - Access to Success, vol. 24, no. 194, pp. 213–225, Jan. 2023, doi: 10.47750/QAS/24.194.25.
N. W. Dahri, H. K. Tjahjono, M. Muafi, and W. Prajogo, “The Influence of Workplace Envy on Turnover Intention: The Mediating Role of Negative Emotion and Perception of Injustice,” Quality - Access to Success, vol. 24, no. 193, pp. 28–38, Jan. 2023, doi: 10.47750/QAS/24.193.04.
Almita, M. Tahir, and M. N. Hajjad, “Employee Performance and the Impact of Workplace Facilities and Discipline,” Jurnal Manajemen Bisnis, vol. 10, no. 2, pp. 417–425, 2023.
A. Halim and A. Ramadhan, “Pengaruh budaya kerja IDE to malaqbi terhadap motivasi kerja aparatur sipil negara,” AKUNTABEL: Jurnal Akuntansi dan Keuangan, vol. 19, no. 4, pp. 812–820, 2022.
D. Amelia, A. Halim, and Junaeda, “Pengaruh Word Of Mouth Dan Harga Terhadap Keputusan Pembelian Pada Toko Fajar Bangunan Kabupaten Mamuju,” SEIKO : Journal of Management & Business, vol. 6, no. 2, pp. 325–332, 2023.
W. Rasid, N. Fajariani, and J. Kamarudin, “ANALYSIS OF EMPLOYEE PERFORMANCE FACTORS OF MAMUJU REGENCY TRADE OFFICE,” Jurnal Ekonomi, vol. 12, no. 4, pp. 132–139, 2023.
S. Humaerah, N. Fajariani, and R. Amalyah, “Pengaruh human capital dan motivasi kerja terhadap produktivitas karyawan,” FORUM EKONOMI: Jurnal Ekonomi, Manajemen dan Akuntansi, vol. 25, no. 4, pp. 707–715, 2023.
H. Hasrianti, N. Fajariani, and K. Jamaludin, “OPTIMIZING FINANCIAL ADMINISTRATION MANAGEMENT SYSTEM AT TAPALANG SUB-DISTRICT OFFICE,” Jurnal Ekonom, vol. 12, no. 4, pp. 65–70, 2023.
Suharlina and Muh. Ferils, “Pengaruh kualitas pelayanan dan kepercayaan terhadap kepuasan nasabah,” FORUM EKONOMI: Jurnal Ekonomi, Manajemen dan Akuntansi, vol. 24, no. 2, pp. 414–421, 2022.
Muh. Ferils and Suharlina, “DETERMINAN KINERJA PEGAWAI PADA RUMAH SAKIT BHAYANGKARA HOEGENG IMAM SANTOSO KEPOLISIAN DAERAH PROVINSI SULAWESI BARAT,” Assets : Jurnal Ekonomi, Manajemen Dan Akuntansi, vol. 12, no. 2, pp. 262–280, 2022.
Wilmaela, Muh. Ferils, and Suharlina, “Pengaruh Fasilitas Dan Harga Terhadap Keputusan Pembelian Pada Warung Mbah Sinem Kabupaten Mamuju,” SEIKO : Journal of Management & Business, vol. 6, no. 2, pp. 248–256, 2023.
I. Taha, Muh. Ferils, and Suharlina, “Pengaruh strategi promosi dan kualitas produk terhadap keputusan pembelian rumah type 36 perumahan subsidi,” AKUNTABEL: Jurnal Akuntansi dan Keuangan, vol. 20, no. 3, pp. 368–377, 2023.
Suwanti, Amalia, and R. A. Rasyid, “Pengelolaan gula merah dalam peningkatan perekonomian masyarakat desa papalang kabupaten mamuju,” AKUNTABEL, vol. 18, no. 2, pp. 370–377, 2021.
S. Suwanti, “ANALISIS PENGELOLAAN ALOKASI DANA DESA DALAM PENINGKATAN PEREKONOMIAN MASYARAKAT PETANI DI DESA TAMANGGALLE KECAMATAN BALANIPA KABUPATEN POLEWALI MANDAR,” Patria Artha Manajemen Journal, vol. 3, no. 1, pp. 30–55, 2019.
R. A. Rasyid, I. Adinugroho, S. Suwanti, and A. Amalia, “The Role of Knowledge Sharing in Mediation The Influence of Self-Efficiency on Lecturer Performance,” Pinisi Discretion Review, vol. 5, no. 1, pp. 99–106, 2021.
Kurnia, Sianna, Hamzar, M. Ferils, and Furqan, “The Use of LMS and Talking Stick Method to Improve Reading Skill for ESP Students,” ELS Journal on Interdisciplinary Studies in Humanities, vol. 6, no. 1, pp. 77–84, 2023.
H. Acha, M. Sibgatullah, F. Furqan, K. Kurnia, and N. R. Febriandika, “Analysis Of Sharia Laundry Marketing Strategy In Mamuju District,” Perisai : Islamic Banking and Finance Journal, vol. 7, no. 1, pp. 36–54, Mar. 2023, doi: 10.21070/perisai.v7i1.1626.
H. Acha and K. Kurnia, “THE VOCABULARY MEMORISATION STRATEGY BEFORE ENTERING THE CLASSROOM AND THE USAGE OF THE MEMORISATION CARD,” ETERNAL (English, Teaching, Learning, and Research Journal), vol. 7, no. 2, pp. 456–470, 2021.
H. Acha, “PROGRESSING STUDENTS’MOTIVATION IN LEARNING ENGLISH BY USING HYPNOSIS (HYPNOLEARNING) AT STUDENTS OF STAN 2 JILC PERINTIS MAKASSAR,” ETERNAL (English, Teaching, Learning, and Research Journal), vol. 5, no. 1, pp. 180–194, 2019.
F. Furqan and A. Hikmawan, “Reason and Revelation According to Harun Nasution and Quraish Shihab and its Relevance to Islam Education,” Al-Misbah (Jurnal Islamic Studies), vol. 9, no. 1, pp. 17–30, Apr. 2021, doi: 10.26555/al-misbah.v9i1.3890.
Ramli S and Hasbullah, “Analisis bauran pemasaran, perilaku konsumen dan citra merek terhadap keputusan pembelian air minum dalam kemasan,” FORUM EKONOMI, vol. 23, no. 4, pp. 614–622, 2021.
Ramli S, A. R. Mus, H. Damis, and A. Mahmud, “The Intervening of Purchase Decision Between Marketing Mix, Consumer Behaviour and Brand Image on Costumer Statisfaction,” Jurnal Manajemen Bisnis, vol. 8, no. 2, pp. 382–396, 2021.
Ramli S and Hasbullah, “Pengaruh dimensi kualitas pelayanan terhadap kepuasan pemohon perizinan pada dinas penanaman modal dan pelayanan terpadu satu pintu (dpmptsp) kabupaten mamuju,” FORUM EKONOMI, vol. 23, no. 2, pp. 77–85, 2021.
A. Gunawan, T. Malik, J. D. Amory, Y. Yusriadi, Sjaid S Fais Assagaf, and L. Alfita, “The Influence of Soft Competency and Hard Competency on Internal Auditor Performance Through Work Motivation at PT. KB Finansia Multi Finance,” in Proceedings of the International Conference on Industrial Engineering and Operations Management, Sao Paolo, Brazil: IEOM Society International, 2021, pp. 3008–3016.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Journal of Contemporary Administration and Management (ADMAN)
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
